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Before you invest

Before you make your investment decision you should read the relevant essential documents to help you decide whether an investment is right for you.

General terms for using our services

When you open an account, make an investment or otherwise use our services, we’ll ask you to agree to various terms and conditions. At any point where we need you to confirm that you’ve read and agreed to them, we’ll give you a link to the documents, and you can also find them all here for easy reference.

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Important general documents you should read

These documents are not contracts, but are designed to provide you with important information related to your investment decisions. Some of these are regulatory documents that we have to supply by law, and we’ve written all of them to be as helpful to you as possible.

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When you’re transferring any investment to Fidelity

Legal terms we’ll ask you to agree to

Fees reimbursement terms and conditions
When you move over £100 of investments to Fidelity, we will reimburse the exit/redemption fees charged to you by your former provider, up to a maximum amount of £500 per customer. This document explains the terms under which this reimbursement will apply.

When you’re opening or transferring a pension

Legal terms we’ll ask you to agree to

When opening or transferring a pension, be sure you’re familiar with the following:

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When you’re opening an ISA

Legal terms we’ll ask you to agree to

Whether you’re opening an ISA for yourself, or one on behalf of a child, you’ll need to confirm your eligibility.

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When you’re investing in an open-ended investment company

Legal terms we’ll ask you to agree to

The SICAV declaration
The SICAV disclosure is something we ask you to agree to when you invest in a particular type of open-ended investment company established in Luxembourg as a société d'investissement à capital variable (SICAV) or one of its sub-funds.

When you’re buying any fund

Important documents you should read

Before investing in a fund you should be sure you understand the following

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Dealing times

Important information you should read

Buying and selling times
You can buy, sell or switch online quickly and easily, 24 hours a day. You can also buy, sell or switch by phone. When investing online, deals are placed at the next available dealing point. This will be on the same day as long as the instruction arrives before the cut-off time across the products (see below). Instructions sent by post will be processed within two business days of receipt.  

Switch transactions  
To switch your money from one fund to another, you need to sell funds before you can buy the new ones.   

The time it takes to complete the switch depends on the funds you’ve chosen. In all cases, we need to make sure we receive the proceeds of the sell before we complete the buy. This process can take more than two days to complete, and your money won’t be invested during this time.  

Sometimes switching can take longer because of public holidays in the UK or the country where the investment is based or trades. Please note, some funds need a day after the deadline to set their prices. 

Switching is not available for exchange traded instruments like shares. You can place separate sell and buy instructions online. For ETFs and investment trusts, you can place orders by phone* 

*online trading charge for an ETF and investment trust transaction is £7.50; phone transactions into these assets are £30 each. 

Pricing times 
Most funds are priced at 12 noon and the dealing cut-off time is 11am. Some funds, because of the market they’re investing in, don’t price until the day after the dealing cut-off. If you send your instructions up to ten minutes after 11am, you might still get the same day’s price. Otherwise, you’ll get the next available price.  

Please note, if you switch funds that have a different price time, it will take longer to process. For more details about each fund, please see the tables below. The funds that have an 11am deadline are not in the tables.

Early cut off times
We may apply an early cut-off time on certain public holidays or days on which markets close early such as Christmas Eve and New Year’s Eve, where this is imposed by fund managers or the brokers we use for trading.

Any deals received after a revised cut-off will receive the price achieved at the next available dealing point.

Offshore funds
Offshore funds are not dealt on a UK Bank Holiday. However, online dealing of Fidelity offshore funds, as long as the instruction to deal is in good order, will be priced and placed on a UK Bank Holiday. All other deals will be placed on the next working day. Additional public holidays in a fund’s country of registration may affect your ability to place deals on those days.

Our Fidelity Funds SICAV funds are only closed on Christmas Day & New Year's Day - we price on every other day, including Luxembourg & UK Bank Holidays. All other deals will be placed on the next working day. Additional public holidays in a fund’s country of registration may affect your ability to place deals on those days.

1pm cut off
2pm cut off
3pm cut off
4pm cut off

Settlement times

Important information you should read

Before buying, selling or switching a fund you should be sure you understand the following

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When you’re thinking about tax

Important documents you should read

Find out what you need to know about tax and investing

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How is my money protected when I invest with Fidelity?

Fidelity has multiple levels of protection for your money in the event that something goes wrong. Fidelity is authorised and regulated by the Financial Conduct Authority, which means we always hold a significant amount of liquid capital. And because we are an investment firm, not a bank, we are required to separate client money and assets from our own resources. If all protections we have in place were to fail, you might have a claim under the Financial Services Compensation Scheme (but remember that this will not pay compensation if your investment performs poorly as a result of market conditions).

Our online terms

We want all our policies to be clear and transparent. Learn more about the online terms and conditions for making investments and accessing your account via our secure online system.

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Doing business with us

We want you to be sure you’ve found a provider that suits your needs. Find out all you need to know about doing business with Fidelity, before you choose to invest with us.

Read Doing Business With Fidelity