Individual accounts
We calculate the service fee at midnight on the first of every month and deduct it around the 15th of the following month.
We include any joint accounts when we’re adding up all your investments to work out what service fee rate you pay, ensuring the lowest possible charge.
The total value is then divided by 12 to determine the monthly amount that’s taken from your individual account.
We’ll take the service fee directly from your cash account, so we recommend always having cash in that account. If you don’t have enough, we’ll take it from your largest investment by value and by asset class – for example we will take the fee from the largest fund before we take it from an Exchange Traded Fund or Investment Trust.
Joint accounts
We calculate the service fee at midnight on the first of every month and deduct it around the 15th of the following month.
We only count your joint accounts when we’re working out the service fee on them.
The total value is divided by 12 to determine the monthly amount that’s taken from your joint accounts.
We’ll take the service fee directly from your cash account, so we recommend always having cash in that account. If you don’t have enough, we’ll take it from your largest investment by value and by asset class – for example we will take the fee from the largest fund before we take it from an Exchange Traded Fund or Investment Trust.
In most cases, this won’t actually make any difference to what you pay, as taking 0.35% from two accounts separately is the same as taking 0.35% from the accounts added together.
However, if you hold £5,000 in an individual account (such as an ISA) and £5,000 in a joint account, you’d pay the 0.35% service fee on the individual account (as the total value of investments is over £7,500 [£5,000+£5,000=£10,000]) plus the £45 a year fee on the joint account (as it’s below £7,500) - unless the joint account has a monthly regular savings plan of at least £50.